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Asian Vision Customer Portal Info Guide

Register
Login
Pay Bill
Plan Upgrade

Registering a New Account

1

Enter Your Details

Enter your Account Number and Last Name from your bill.

Fields for Account Number and Last Name.
2

Create a Password

Once verified, provide your contact details, then create and confirm your new secure password.

Password creation fields.
3

Verify with OTP

Enter the 6-digit One-Time Password (OTP) sent to your registered phone number to complete registration.

OTP entry screen.

Logging In

1

Enter Credentials

Enter your registered Phone Number or Email Address and your Password.

Login screen with fields for phone/email and password.
2

Access Your Dashboard

After successful login, you will be redirected to your personal dashboard where you can see your plan and balance.

Customer dashboard homepage.

Paying Your Bill Online

1

View Balance & Pay

From your dashboard, view your Amount to pay. Click the green Pay Now → button to start.

Dashboard showing balance and Pay Now button.
2

Choose Payment Method

You'll be taken to the payment portal. Choose your preferred method, like Credit/Debit Card or E-Wallet.

List of available online payment methods.
3

Complete Secure Authentication

You will be redirected to a secure page to authenticate your payment. Enter the OTP sent by your bank or payment provider.

Bank authentication screen asking for an OTP.
4

Payment Successful

A confirmation pop-up will appear, showing your payment was successful. Please note that posting may take up to 48 hours.

Payment success confirmation pop-up.

Requesting a Plan Upgrade

1

Go to Plan Upgrade

After logging in, find and click the Plan Upgrade option on your dashboard.

2

Follow On-screen Steps

The system will guide you through selecting a new plan, verifying your identity, and submitting the request.

3

Wait for Confirmation

You will receive an email and an in-app notification once your request has been reviewed and approved.